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Posted by on Apr 16, 2013 in Small Business | 0 comments

How Your Business Can Benefit From Suggestion And Ballot Boxes

How Your Business Can Benefit From Suggestion And Ballot Boxes

Are you the proud owner of a small business? Or maybe you’re looking to invest in a start-up company? Perhaps you’ve recently taken over as Manager of a long established company? Whatever the circumstances, you own a business which means you make the rules, right? Well, not necessarily. It could be that you’re finding your business model no longer works as well as it did in the past. Maybe you’re looking to move with the times and change policies slightly to adapt to new mentalities and new knowledge? In this post, we’ll be taking a look at how your business can benefit from suggestion and ballot boxes.

Anonymous Communication

Suggestion boxes allow both customers and employees to communicate with the higher powers anonymously in a way that supports the open sharing of input. By displaying a suggestion box in your office, your workers will be able to voice any concerns, complaints, and suggestions for improvement without having to worry that they may be shouted down or not taken seriously, due to their position or area of expertise within the company. It also shows your employees and customers that you are open to suggestions and changes and may be invaluable in improving goods and services you offer.

Take advantage of the many design and style options

Suggestion and ballot boxes come in a wide variety of styles and designs which can be really useful for your business when it comes to finding out if customers are satisfied with the service they have received. For instance, you could offer customers voting slips and they can choose to place them in the green box if everything has been great or in the red box if they were left dissatisfied in any way. Encourage customers to write reasons for their choice so that you can improve services if necessary. In such cases, it’s better to leave the boxes in a place where the customers feel they can make their choice without being watched by you. The anonymous nature of the boxes encourages people to participate without fear of confrontation or conflict.

Free marketing solutions

Whilst there is an initial cost of obtaining a suggestion box, after that, it is completely free. Just think of all the money you could save on not having to pay someone to give you advice or come up with solutions to help grow your business.

Employee and customer satisfaction

You can’t put a price on the happiness of employees and customers. Happy workers will work harder and more productively, and will be more loyal to the company, while happy customers will return time and time again for your services, which will only help your business to continue to expand. And the only cost for this is allowing them freedom of speech anonymously and then acting on some of the better suggestions.

If you’re thinking about introducing a suggestion box or a ballot box to your company, the most important thing to bear in mind is that you have to open the box on a regular basis and read the comments from workers and customers. It makes little sense in having such a thing if you’re not prepared to act on suggestions. You may not always like what you have to hear but it could go a long way to improving your business for everyone involved, which is priceless.

Author Bio
Lauren Jones is a 24 year old University of Manchester Graduate. Now working as a product consultant on the UKPoS a boards at UK Point of Sale.

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